Lisa Trigg

Assistant Professorial Research Fellow

TH.QS.YAR@IIGLK.Z.R@

020 7852 3733

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Research Interests

Lisa is an Assistant Professorial Research Fellow in the Personal Social Services Research Unit at the LSE. She is also a member of the Quality and Outcomes of person centred care policy Research Unit (QORU).

Her current research is comparing international approaches to improving quality in long-term care, focusing on the approaches in place for residential care for older people in England and Australia. This research forms her PhD and is funded by a Doctoral Research Fellowship awarded by the National Institute for Health Research.

Prior to this, she conducted research into social care for older people across six EU countries, as part of the European Cross Border Care Collaboration Project, an FP7 project funded by the European Commission.

Her research interests are in the quality of social care, public reporting and user feedback, choice and decision-making, best practice and quality improvement. Before her postgraduate studies and joining the LSE, she spent sixteen years working in management and consulting roles.

Lisa Trigg's Publications

Journal Articles

Journal Article

The public gets what the public wants: experiences of public reporting in long-term care in Europe (2014)

Rodrigues R, Trigg L, Schmidt A, Leichsenring K

Health Policy 116, 1, 84-94

Journal Article

Using online reviews in social care (2014)

Trigg L

Social Policy and Administration 48, 3, 361-378

Journal Article

Introduction: the demand for long-term care for older people (2011)

Trigg L

Eurohealth 17, 2-3, 1-2

Journal Article

Patients' opinions of health care providers for supporting choice and quality improvement (2011)

Trigg L

Journal of Health Services Research and Policy 16, 2, 102-107

Magazine Articles

Magazine Article

Measuring deaths in care homes: five reasons why it might not help identify poor quality care homes (2013)

Malley J, Trigg L

Reports

Report

Public reporting in health and long-term care to facilitate provider choice (2014)

Kumpunen S, Trigg L, Rodrigues R

World Health Organisation

Research Summaries

Research Summary

How older people and their families and carers use information to choose a care home in England, The Netherlands and Spain. Summary of Research Findings (2013)

Trigg L, Holder J, Kumpunen S

European Union Cross Border Care Collaboration. London School of Economics

DP or working papers

DP or working paper

Using online reviews in social care (2012)

Trigg L

PSSRU Discussion Paper 2836, London School of Economics

Generic publications

Generic

Opinion piece: NHS TripAdvisor be aware: if you build it, they don’t always come (2013)

Trigg L

Blogs

Blog

Guest blog: using online reviews to choose care homes (2012)

Trigg L

Blog

Blog post: EU collaboration on cross-border long-term care at the ILPN conference 2012 (2012)

Trigg L, Vieth H

Blog

Blog post: Could TripAdvisor-style reviews work for social care providers? (2012)

Trigg L