Juliette Malley

Assistant Professorial Research Fellow

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Research Interests

Juliette Malley is an Assistant Professorial Research Fellow at the Personal Social Services Research Unit at London School of Economics and Political Science and the University of Kent. She is also a member of the Quality and Outcomes of person centred care (QORU) policy research unit.

Her research interests include the measurement of outcomes and quality in long-term care, performance and quality of long-term care systems, regulation of long-term care and financing of long-term care systems.

She is a member of the team that developed ASCOT, a new measure of social care outcomes for use in economic evaluation, and led the development of the Adult Social Care Survey that is currently used by the Department of Health to monitor the quality of care provided to publicly-funded service users. Juliette has also contributed to various studies looking at the future of funding for social care.

Juliette is currently involved in the EXCELC study, funded by NORFACE under the Welfare State Futures Programme, which is seeking to compare the effectiveness and efficiency of non-institutional long-term care (e.g. home care, day centres) for older adults and their informal carers in Austria, England and Finland. The aim of this study is to strengthen the research base in long-term care and help guide policy-makers and practitioners to make outcomes-focused, economically-sound decisions about long-term care.

To access Juliette's Google Scholar profile, please click here.

Juliette Malley's Publications

Journal Articles

Journal Article

Are reasons for care-giving related to carers’ care-related quality of life and strain? Evidence from a survey of carers in England (2018)

Rand S, Malley J, Forder J

Health and Social Care in the Community 27, 151-160

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Journal Article

Exploring the feasibility and validity of a pragmatic approach to estimating the impact of long-term care. The 'expected' ASCOT method. (2017)

Malley J, Rand S, Netten A, Towers A, Forder J,

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Journal Article

The impact of long-term care on quality of life (2017)

Forder J, Vadean F, Rand S, Malley J

Health Economics 27, 3, 43-58

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Journal Article

Validity and test-retest reliability of the self-completion adult social care outcomes toolkit (ASCOT-SCT4) with adults with long-term physical, sensory and mental health conditions in England (2017)

Rand S, Malley J, Towers A, Netten A, Forder J

Health and Quality of Life Outcomes 15, 163

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Journal Article

A study of dyadic interdependence of control, social participation and occupation of adults who use long-term care services and their carers (2017)

Rand S, Forder J, Malley J

Quality of Life Research

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Journal Article

The factors associated with care-related quality of life of adults with intellectual disabilities in England: implications for policy and practice (2017)

Rand S, Malley J

Health and Social Care in the Community 25, 5, 1607-1619

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Journal Article

Factor structure and construct validity of the Adult Social Care Outcomes Toolkit for Carers (ASCOT-Carer) (2015)

Rand S, Malley J, Forder J, Netten A

Quality of Life Research 24, 11, 2601-2614

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Journal Article

What can local authorities do to improve the social care-related quality of life of older adults living at home? Evidence from the Adult Social Care Survey (2014)

Van Leeuwen K, Malley J, Bosmans J, Jansen A, Ostelo R, van der Horst H, Netten A

Health and Place 29, 104-113

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Journal Article

Using cost-effectiveness estimates from survey data to guide commissioning: an application to home care (2014)

Forder J, Malley J, Towers A, Netten A

Health Economics 28, 3, 979-992

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Journal Article

Carers' quality of life and experiences of adult social care support in England (2014)

Rand S, Malley J

Health and Social Care in the Community 22, 4, 375-385

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Journal Article

The role of care home fees in the public costs and distributional effects of potential reforms to care home funding for older people in England (2013)

Hancock R, Malley J, Wittenberg R, Morciano M, Pickard L, King D, Comas-Herrera A

Health, Economics, Policy and Law 8, 1, 47-73

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Journal Article

Mapping the future of family care: receipt of informal care by older people with disabilities in England to 2032 (2012)

Pickard L, Wittenberg R, Comas Herrera A, King D, Malley J

Social Policy and Society 11, 4, 533-545

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Journal Article

Outcomes of social care for adults: Developing a preference weighted measure (2012)

Netten A, Burge P, Malley J, Potoglou D, Towers A, Brazier J, Flynn T, Forder J, Wall B

Health Technology Assessment 16, 16, 1-165

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Journal Article

An assessment of the construct validity of the ASCOT measure of social care-related quality of life with older people (2012)

Malley J, Towers A, Netten A, Brazier J, Forder J, Flynn T

Health and Quality of Life Outcomes 10, 21

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Journal Article

The Effect of Lengthening Life Expectancy on Future Pension and Long-Term Care Expenditure in England, 2007 to 2032 (2011)

Malley J, Hancock R, Adams J, Wittenberg R, Comas-Herrera A, Curry C, King D, James S, Morciano M, Pickard L

Health Statistics Quarterly 52, 33-61

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Journal Article

Disability, dementia and the future costs of long-term care (2011)

Comas-Herrera A, Malley J, Wittenberg R, Hu B, Jagger C

Eurohealth 17, 2,3, 10-12

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Journal Article

Best-worst scaling vs discrete choice experiments: An empirical comparison using social care (2011)

Potoglou D, Burge P, Flynn T, Netten A, Malley J, Forder J, Brazier J

Social Science and Medicine 72, 10, 1717-1727

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Journal Article

Measuring the quality of long-term care in England (2010)

Malley J

Eurohealth 16, 2, 21-24

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Journal Article

Measuring quality in social care services: theory and practice (2010)

Malley J, Fernández J-L

Annals of Public and Cooperative Economics 81, 4, 559-582

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Journal Article

Measuring outcomes of social care (2009)

Malley J, Netten A

Research, Policy and Planning 27, 2, 85-96

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Journal Article

Measuring and monitoring outputs in social care: the problem of measuring quality (2008)

Malley J, Netten A

International Review of Administrative Sciences 74, 4, 535-553

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Journal Article

Financing long-term care for older people in England (2007)

Wittenberg R, Malley J

Ageing Horizons 6, 28-32

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Journal Article

Strategies for improving the quality of long-term care services in the UK (2007)

Malley J

EuroObserver 9, 2, 7-8

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Journal Article

Winners and losers: Assessing the distributional effects of long-term care funding regimes (2007)

Hancock R, Juarez-Garcia A, Comas-Herrera A, King D, Malley J, Pickard L, Wittenberg R

Social Policy and Society 6, 3, 379-395

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Journal Article

Care by spouses, care by children: Projections of informal care for older people in England to 2031 (2007)

Pickard L, Wittenberg R, Comas-Herrera A, King D, Malley J

Social Policy and Society 6, 3, 353-366

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Journal Article

Projections of future expenditure on long-term care for older people in England (2006)

Wittenberg R, Malley J, Pickard L, Comas-Herrera A, King D

Swiss Journal of Economics and Statistics S8, 49-53

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Journal Article

Forder J, Vadean F, Rand S, Malley J

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Book Sections

Book Section

Comparative quality of life among Austrians, English and Finnish People (2017)

Saloniki E, Batchelder L, Malley J, Burge P, Lu H, Forder J

Juvenes Print

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Book Section

Regulating the quality and safety of long-term care in England (2014)

Malley J, Holder J, Dodgson R, Booth S

Cambridge University Press

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Book Section

PSSRU Long-Term Care Finance Model and CARESIM: two linked UK models of long term care for older people (2007)

Wittenberg R, Hancock R, Comas-Herrera A, King D, Malley J, Pickard L, Juarez-Garcia A, Darton R

Elsevier Science

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Magazine Articles

Magazine Article

Measuring deaths in care homes: five reasons why it might not help identify poor quality care homes (2013)

Malley J, Trigg L

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Reports

Report

Identifying the impact of adult social care: Interpreting outcome data for use in the Adult Social Care Outcomes Framework. Plain English Summary (2016)

Forder J, Malley J, Rand S, Vadean F, Jones K, Netten A

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Report

IIASC report: Interpreting outcomes data for use in the Adult Social Care Outcomes Framework (ASCOF) (2016)

Forder J, Malley J, Rand S, Vadean F, Jones K, Netten A

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Report

Understanding and addressing underrepresentation in a postal survey of social care users. Summary (2014)

Smith N, Malley J

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Report

A Rapid Review of Practices to Improve and Factors Influencing the Quality of Long-Term Care (2012)

Iemmi V, Malley J

Workforce Report, Report to the UK Department of Health, Personal Social Services Research Unit, London School of Economics and Political Science

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Report

Understanding and addressing underrepresentation in a postal survey of social care users. Full report (2012)

Smith N, Malley J

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Report

Projections of Demand for and Costs of Social Care for Older People in England, 2010 to 2030, under Current and Alternative Funding Systems: Report to the Commission on Funding of Care and Support (2011)

Wittenberg R, Hu B, Hancock R, Morciano M, Comas-Herrera A, Malley J, King D

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Report

Paying for Long-Term Care: Potential Reforms to Funding Long-Term Care, memorandum by the MAP2030 Research Group (SC 55) (2010)

Hancock R, Malley J, King D, Pickard L, Comas-Herrera A, Morciano M

Stationery Office, London

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Report

Care Home Fees and Reform of the Funding System for Long-Term Care (2010)

Hancock R, Morciano M, Malley J, King D, Pickard L, Comas-Herrera A

The Stationery Office

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Report

Future Demand for Social Care, 2005 to 2041: Projections of Demand for Social Care for Older People in England (2008)

Wittenberg R, Pickard L, Malley J, King D, Comas-Herrera A, Darton R

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Report

Future Demand for Social Care, 2005 to 2041: Projections of Demand for Social Care and Disability Benefits for Younger Adults in England (2008)

Wittenberg R, Malley J, Comas-Herrera A, Fernández J-L, King D, Snell T, Pickard L

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Report

Maintaining Good Health for Older People with Dementia Who Experience Fractured Neck of Femur (2007)

Henderson C, Malley J, Knapp M

PSSRU Discussion Paper 2431, London School of Economics

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Report

Paying for Long-Term Care for Older People in the UK: Modelling the Costs and Distibutional Effects of a Range of Options (2007)

Hancock R, Wittenberg R, Pickard L, Comas-Herrera A, Juarez-Garcia A, King D, Malley J

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Report

Younger Adults' Understanding of Questions for a Service User Experience Survey (2006)

Malley J, Sandhu S, Netten A

PSSRU Discussion Paper 2360, University of Kent

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Report

Long-term Care Expenditure for Older People, Projections to 2022 for Great Britain (2005)

Malley J, Wittenberg R, Comas-Herrera A, Pickard L, King D

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Project Outlines

Project Outline

Extended User Experience Survey of Community Equipment Services 2007/08. PSSRU Project Outline 73, December 2007 (2007)

Netten A, Smith N, Malley J, Jones K, Cox L

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Research Summaries

Research Summary

Identifying the Impact of Adult Social Care (plain English summary) (2015)

Rand S, Malley J

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Research Summary

Maintaining good health for older people with dementia who suffer a neck of femur fracture. PSSRU Research Summary 44. (2007)

Henderson C, Malley J, Knapp M

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Research Summary

Younger Adults' Understanding of Questions for a Service User Experience Survey. PSSRU Research Summary 41 (2006)

Malley J, Sandhu S, Netten A

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Research Summary

Paying for Long-Term Care for Older People in the UK: Modelling the costs and distributional effects of a range of options. PSSRU Research Summary 40 (2006)

Hancock R, Pickard L, Wittenberg R, Comas-Herrera A, Juarez-Garcia A, King D, Malley J

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Research Summary

Thirty-Five Years On: Future Demand for Long-Term Care in England. PSSRU Research Summary 35 (2006)

Comas-Herrera A, King D, Malley J, Pickard L, Wittenberg R, Darton R

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DP or working papers

DP or working paper

Unmet social care needs in England: a feasibility study for evaluating support models for older people with low and moderate needs (2018)

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DP or working paper

Is the quality of home care for older people in England really improving? Disagreements between the regulator’s and service users’ assessments (2016)

D'Amico F, Malley J, Fernández J-L

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DP or working paper

How can MAX help local authorities to use social care data to inform local policy? Maximising the value of survey data in adult social care [MAX] project. Executive Summary (2015)

Heath C, Malley J, Razik K, Jones K, Forder J, Fox D, Caiels J, Beecham J

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DP or working paper

Further analysis of ASCS and PSS SACE data: Case studies of local authority (LA) practice (2015)

Heath C, Razik K, Jones K, Beecham J, Forder J, Malley J

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DP or working paper

How can MAX help local authorities to use social care data to inform local policy? (Infographic) (2015)

Al-Tahhan, Nat

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DP or working paper

How can MAX help local authorities to use social care data to inform local policy? (Executive summary) (2015)

Heath C, Malley J, Razik K, Jones K, Forder J, Fox D, Caiels J, Beecham J

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DP or working paper

How can MAX help local authorities to use social care data to inform local policy? Maximising the value of survey data in adult social care [MAX] project (2015)

Heath C, Malley J, Razik K, Jones K, Forder J, Fox D, Caiels J, Beecham J

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DP or working paper

Generating ‘Adjusted’ Indicators from Social Care Survey Data (2014)

Malley J, Fernández J-L

PSSRU Discussion Paper 2873, University of Kent and London School of Economics

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DP or working paper

Measuring the Social Care Outcomes of Informal Carers: An Interim Technical Report for the Identifying the Impact of Adult Social Care (IIASC) (2012)

Rand S, Malley J

QORU working paper 2833, PSSRU

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DP or working paper

Projections of demand for social care and disability benefits for younger adults in England: report of research conducted for the Commission on Funding of Care and Support (2011)

Snell T, Wittenberg R, Fernandez J, Malley J, Comas Herrera A, King D

PSSRU Discussion Paper 2880/3, London School of Economics

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DP or working paper

ASCOT Adult Social Care Outcomes Toolkit: Main Guidance v2.1 (2011)

Netten A, Beadle-Brown J, Caiels J, Forder J, Malley J, Smith N, Towers A, Trukeschitz B, Welch E, Windle K

PSSRU Discussion Paper 2716/3, University of Kent

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DP or working paper

Developing Improved Survey Questions on Older People's Receipt of, and Payment for, Formal and Informal Care (2010)

King D, Balarajan M, Blake M, Cheshire H, Darton R, Gray M, Hancock R, Henderson C, Jones A, Legard R, Malley J, Martin A, Morciano M, Mugford M, Pickard L, Shemilt I, Snell T, Wittenberg R

PSSRU Discussion Paper 2764, University of Kent and London School of Economics and Political Science

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DP or working paper

A Comparison of Options for Performance Indicators from the Adult Social Care Survey (ASCS) (2010)

Malley J, Netten A

PSSRU Discussion Paper 2736, University of Kent

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DP or working paper

Developing a Carers' Experience Performance Indicator (2010)

Malley J, Fox D, Netten A

PSSRU Discussion Paper 2734, University of Kent

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DP or working paper

Development Studies for the National Adult Social Care User Experience Survey: Technical Report (2010)

Caiels J, Fox D, McCarthy M, Smith N, Malley J, Beadle-Brown J, Netten A, Towers A

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DP or working paper

A Report on the Development Studies for the National Social Care User Experience Survey (2010)

Malley J, Caiels J, Fox D, McCarthy M, Smith N, Beadle-Brown J, Netten A, Towers A

PSSRU Discussion Paper 2721, University of Kent

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DP or working paper

Measuring the Outcomes of Low-level Services: Final Report (2010)

Caiels J, Forder J, Malley J, Netten A, Windle K

PSSRU Discussion Paper 2699, University of Kent

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DP or working paper

Projections of Demand for Residential Care for Older People in England - Report for BUPA (2010)

King D, Malley J, Wittenberg R, Darton R, Comas-Herrera A

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DP or working paper

Outcomes of Social Care for Adults (OSCA): Interim Findings (2009)

Netten A, Burge P, Malley J, Potoglou D, Brazier J, Flynn T, Forder J

PSSRU Discussion Paper 2648/2, University of Kent

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DP or working paper

Putting People First: Development of the Putting People First User Experience Survey (2009)

Malley J, Netten A

PSSRU Discussion Paper 2637, University of Kent

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DP or working paper

Measuring Outcomes in Social Care: Conceptual Development and Empirical Design. Quality Measurement Framework Project. PSSRU interim report (2007)

Forder J, Netten A, Caiels J, Smith J, Malley J

PSSRU Discussion Paper 2422, University of Kent

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DP or working paper

Using Survey Data to Measure Changes in the Quality of Home Care. Analysis of the Older People's User Experience Survey 2006 (2007)

Malley J, Netten A, Jones K

PSSRU Discussion Paper 2417/2, University of Kent

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DP or working paper

Projections of Owner Occupation Rates, House Values, Income and Financial Assets among Older People, UK, 2002-2022 (2006)

Hancock R, Juarez-Garcia A, Wittenberg R, Pickard L, Comas-Herrera A, King D, Malley J

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DP or working paper

Expenditure on Social Care for Older People to 2026: Projected Financial Implications of the Wanless Report (2006)

Malley J, Comas-Herrera A, Hancock R, Juarez-Garcia A, King D, Pickard L

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DP or working paper

Future Demand for Long-term Care, 2002 to 2041: Projections of Demand for Older People in England (2006)

Wittenberg R, Comas-Herrera A, King D, Malley J, Pickard L, Darton R

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Conference presentation outputs

Conference presentation output

How do people make decisions about ‘best’ and ‘worst’ quality of life states? A qualitative exploration of best-worst scaling responses to the ASCOT measure of care-related quality of life (2016)

Batchelder L, Malley J, Razik K, Forder J

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Conference presentation output

How do people make decisions about ‘best’ and ‘worst’ quality of life states? A qualitative exploration of best-worst scaling responses to the ASCOT measure of care-related quality of life (2016)

Batchelder L, Malley J, Razik K, Forder J

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Conference presentation output

Quality of life of older adults who use social care support and their unpaid carers (2015)

Malley J, Rand S

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Conference presentation output

Evidence about the experiences of black and minority ethnic groups from the Social Care User Survey Programme (2012)

Malley J

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Conference presentation output

The Annual Survey Programme (2012)

Malley J

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Conference presentation output

Measuring quality and the development of performance measures: a European perspective (2012)

Malley J

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Conference presentation output

Measuring and improving performance in home care services: A four country comparison (2012)

Malley J, Fernández J-L, Nyssens M

London School of Economics and Political Science

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Conference presentation output

Generating ‘Adjusted’ Indicators from Social Care Survey Data (2012)

Malley J, Fernández J-L

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Conference presentation output

Improving the Quality and Performance of Long-Term Care: A Case Study of England (2012)

Malley J

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Conference presentation output

Developing Indicators of Outcome for Assessing System and Provider Performance (2010)

Malley J

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Conference presentation output

Measuring and monitoring outputs, quality and outcomes in social care for European Group of Public Administration conference 19-22 September 2007, Madrid (2007)

Malley J, Netten A

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Conference presentation output

Measuring and monitoring the value of social services for 34th CEIES (European Advisory Committee on Statistical Information in the Economic and Social Spheres) Seminar 10-1 September 2007, Helsinki, Invited Paper (2007)

Netten A, Forder J, Malley J

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Conference presentation output

Measuring and monitoring the value of social services. Paper presented at 34th CEIES Seminar, Helsinki, 10-11 September 2007 (2007)

Netten A, Forder J, Malley J

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Blogs

Blog

Meeting local information needs with ASCS and PSS SACE data (Blog) (2015)

Heath C, Malley J, Razik K, Jones K, Forder J, Caiels J, Beecham J

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Unallocateds

Unallocated

Comparing internet and face-to-face surveys as methods for eliciting preferences for social care-related quality of life: Evidence from England using the ASCOT Service User measure (2017)

Saloniki E, Batchelder L, Malley J, Burge P, Lu H, Linnosmaa, I, Trukeschitz B, Forder J

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