Opinion piece: NHS TripAdvisor be aware: if you build it, they don’t always come

Lisa Trigg (2013)

Please note: this is a legacy publication from CPEC (formely PSSRU at LSE).

The Conversation

https://theconversation.com/nhs-tripadvisor-be-aware-if-you-build-it-they-dont-always-come-20985