Collecting data on patient experience is not enough: they must be used to improve care

Angela Coulter, Louise Locock, Sue Ziebland, Joseph Calabrese (2014)

Please note: this is a legacy publication from CPEC (formely PSSRU at LSE).

British Medical Journal 348 348:g2225

https://doi.org/10.1136/bmj.g2225

Available online: 27 March 2014